6.5. If the BUYER is not present at the delivery address when the products are delivered, or if the persons at the address refuse the delivery, the SELLER will be deemed to have fulfilled its obligation. If there is no one to receive the delivery at the address, the BUYER is responsible for contacting the courier/transportation company to track and arrange the shipment.
6.6. After notifying the Buyer through the contact information provided in the order form that the SELLER will deliver the product, the Buyer's acceptance period is a maximum of 30 (thirty) business days from the date of notification. If the Buyer does not accept the delivery within the specified period, they will be considered as not accepting the product. In case of non-acceptance, the Buyer agrees to pay a storage fee equal to 2 per thousand of the VAT-inclusive price of the product. This storage fee is invoiced to the Buyer after delivery, but if the total non-receipt period exceeds 45 (forty-five) days, storage fee invoicing is carried out every 15 (fifteen) days. The Buyer undertakes to pay the storage invoice within 7 (seven) days. This clause will not apply if the product is received within 30 (thirty) business days after the delivery notification. The SELLER reserves the right to deliver the products to the place of deposit based on the default provisions of the creditor instead of storing the product.
7. GENERAL TERMS
7.1. The product subject to the order is delivered to the BUYER or the person/organization at the specified address by the SELLER or the cargo company affiliated with the SELLER, provided that it does not exceed the legal 30 (thirty) day period. The SELLER delivers the product/products by passing through the common areas of the building where the ordered product is located (entrance, elevator, stairs, etc.) and finally the door of the apartment. If it is not possible to carry the ordered products by hand (e.g., due to the size of the product), the BUYER is responsible for the expenses incurred, such as using a mandatory crane for delivery. If the BUYER does not pay these expenses, the SELLER will be deemed to have fulfilled its delivery obligation, and the BUYER will personally pick up the products from the SELLER's warehouse.
7.2. The BUYER is responsible for checking the product at the time of delivery and, in case of any problem arising from the cargo/courier, refusing to accept the product and preparing a report for the courier company. If the BUYER does not prepare a report regarding any defects in the received product, it is deemed that the BUYER has accepted the product without any defects. The BUYER cannot later object to any hidden defects in the product.
7.3. Unless otherwise specified in writing by the SELLER, the BUYER must have fully paid the price of the product before receiving the product. In the case of cash sales, if the full product price has not been paid to the SELLER before delivery, or in installment sales, if the due installment amount has not been paid, the SELLER may unilaterally cancel the contract/order and may not deliver the product.
7.4. If, for any reason, the Bank/financial institution whose credit card is used for the transaction does not pay the product price to the SELLER, the BUYER must return the product to the SELLER within 3 (three) days at the expense of the BUYER. The SELLER reserves all contractual and legal rights, including the right to collect the product price without accepting the return.
7.5. The shipping cost is determined based on the BUYER's address. If the BUYER requests a change of address after the completion of the order, the additional shipping cost will be borne by the BUYER. If the additional shipping cost is not paid by the BUYER, the SELLER is not obliged to deliver to the new address.
7.6. After the completion of the order, if the BUYER has any requests for changes/customizations to the ordered products, these requests are subject to the SELLER's acceptance. The cost of these requests will be covered by the BUYER. If the SELLER accepts these requests, and the additional payment is made by the BUYER, the delivery period will restart on the date of full payment.
7.7. The BUYER acknowledges and declares that they have read, understood, and accepted all kinds of information, including the basic qualities of the products offered by the SELLER, sales price, payment method, right of withdrawal, and delivery, as well as any information in this pre-information form.
7.8. After approving this Pre-Information Form and the Distance Sales Contract, the BUYER acknowledges that by clicking the "Confirm Order" button on the website, they are committed to the payment obligation for the selected product.
7.9. After contacting the SELLER through email@example.com for any complaints, the SELLER will try to resolve the BUYER's complaints.
8. PROMOTIONAL SALES
8.1. In case the terms of the campaigns announced by the SELLER on hamm.com.tr conflict with the Distance Sales Contract terms, the announced campaign conditions will be applied first.
8.2. The SELLER's promised campaigns on hamm.com.tr cannot be combined with other campaigns and discount coupons.
8.3. The SELLER reserves the right to change the campaign conditions announced on hamm.com.tr at any time and to end the campaign earlier than the announced date range.
8.4. The BUYER acknowledges that the SELLER's implementation of campaigns on hamm.com.tr is subject to stock availability, and the SELLER reserves the right not to apply the campaign if the stock runs out.
8.5. In case the BUYER wants to return any product covered by the campaign under the right of withdrawal, the SELLER will refund the amount reflected as a discount amount in the basket as a deduction from the refunded product price.
9. COMPLAINTS/REQUESTS and COMPETENT COURT
9.1. The BUYER can contact the SELLER directly through the addresses and communication channels specified in Articles 2 and 7.9 regarding complaints and requests.
9.2. In addition, the BUYER may apply